Survey Service - Laserfax

SERVICE SURVEY

Service Survey

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Name: *

Company Name:

Phone:

Email:

How did you initiate your recent request for service? *

My phone call was answered quickly & courteously. *

It was easy to place a service request through your company website. *

I received a call back within a reasonable time after my service request. *

My technician arrived when he/she said they would. *

The technician was courteous and professional in appearance. *

All of the work that was required was explained to me. *

The technician had a great knowledge of the product *

The issue was resolved in a timely manner. *

The equipment was fixed right the first time. *

All work areas and equipment were left neat and clean. *

I feel the technician followed through on his/her commitment. *

Overall, I had a positive experience with all members of the service staff. *

I would definitely recommend the company to another business. *

Would you like to be contacted? *

Phone